- Martin Nissan's Pledge Regarding the Responsible Use and Protection of Customer Information
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At Martin Nissan we respect the confidentiality of your personal information, and it is our ongoing responsibility to ensure that it is protected. We are providing you with this notice to inform you of how Martin Nissan responsibly uses and safeguards your nonpublic personal information. By ?nonpublic personal information? we mean personally identifiable information that has not been obtained from a public source. Some examples of this are your social security number or the name of your employer. We encourage you to read this notice and to call, visit or email us if you have any questions.
The following is our continuing commitment to the responsible use and protection of your confidential information:
- a) Protection of Confidential Information:
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We will safeguard, according to prudent security standards, the confidentiality of all nonpublic personal information you provide for us.
- b) Collection, Use and Retention of Confidential Information:
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Martin Nissan limits the collection, use and retention of confidential information to what we believe is necessary to administer our business, to provide you with exceptional quality service, to comply with regulatory retention of information, and to make available to you other promotions, services, and opportunities that may be of benefit or interest to you. For example, your information may be used to evaluate your eligibility for a loan or other services.
- c) Information Collection:
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We may collect:
Information we receive from you on applications and forms, or other information that you provide for us ? for example: your income or where you work;
Information you voluntarily submit for example, your fax number, your e-mail address;
Information about your transactions with our affiliates, others or us.
Information we receive from a consumer-reporting agency, such as your creditworthiness, your employment verification, etc.
- d) Security Procedures to Protect Confidential Information:
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A fundamental element of safeguarding your confidential information is to provide protection against unauthorized access or use of this information. We restrict access to nonpublic information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your non-public information.
- e) Sharing Information with Third Parties Outside of Martin Nissan:
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We may be required to or may share some or all of the information that we collect about you, as permitted by law, for the following purposes-
to third parties to process or service a financial transaction that you requested or authorized
to insurance companies who underwrite your vehicle
to state registration agencies, our regulators and auditors
to consumer reporting agencies
to vehicle manufacturer
to third parties that assist us in marketing our accounts and service
to third parties that provide support for services for our products, such as companies that service our mailings.
to respond to a subpoena, court order or judicial process.
- Whenever other companies or third parties provide support services on our behalf, we require them to conform to our confidentiality and information security standards. They are allowed to use confidential information only to provide the service or product on Martin Nissan's behalf.
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Before we can accept your application, you must read and agree to the following:
I certify that the information provided by me is correct. I also understand that you will be checking with credit reporting agencies. I authorize an investigation of my credit and employment history, receipt of a GLB privacy act notice by mail, and the release of information about my credit experience to a third party lending institution.
Subscribers to the Martin Nissan service alert system have opted-in to receive text alerts from one or more of the following short codes: REPAIR and/or NEWCAR concerning the service needs and service status of their vehicles.
Subscribers expressed an interest in receiving text alerts when they called or dropped off their vehicles at one of our authorized automobile service centers. Only subscribers receive alerts from the automobile service center(s) to which they opted-in and the messages are only concerning the service needs of their vehicle(s).
All messages sent to subscribers are standard rate. Standard/Other charges may apply. Message fees may apply, based on the type of text messaging program the subscriber has with their carrier. There are no additional fees assessed by Martin Nissan or the subscriber's automobile service center.
CARRIERS SUPPORTED:
AT&T, Sprint, T-Mobile, Verizon Wireless, Alltel, Virgin Mobile USA, Cellular South, Boost Mobile, Cincinnati Bell, Midwest Wireless, SunCom, US Cellular Corp, Centennial, Voce, Nextel and nTelos.
HOW TO GET HELP:
For more information subscribers can click here to contact us via the web or reach us at:
866-800-1100
From your mobile phone you can get contact information for assistance at any time by sending the text "HELP" to any one of the short codes shown above to which you are subscribed. You will receive a standard rate message from our service with information on the program you have subscribed to. Standard/Other charges may apply.
HOW TO OPT-IN:
When you call to set up an appointment at one of our participating automobile service centers, you will be asked if you would prefer to receive text alerts about your appointments and service needs. If you agree, you will then be sent a text message requesting you confirm your desire to opt-in to this alert service by responding "YES" to the message. You will receive a return message from Martin Nissan confirming you have opted in and providing you with contact and opt-out information.
We may send you an opt-in confirmation alert shortly. If you fail to respond to that alert, or if your carrier does not permit these alerts, you may not receive Martin Nissan alerts.
HOW TO OPT-OUT:
To opt-out from our service alert system you can text "STOP" to the short code REPAIR from your mobile phone and you will automatically be unsubscribed from our service. You will receive a confirmation that you successfully unsubscribed but will not receive any additional messages until such time you opt-in again at one of our participating automobile service centers.
WARRANTY:
Martin Nissan will not be liable for any delays in the receipt of any SMS messages connected with this program. Delivery of SMS messages is subject to effective transmission from your wireless service provider/network operator.
PRIVACY POLICY:
Martin Nissan respects your privacy. We will not share or use your mobile number for any other purpose. We will only use information you provide to transmit your text message. Nonetheless, we reserve the right at all times to disclose any information as necessary to satisfy any law, regulation or governmental request, to avoid liability, or to protect our rights or property. When you complete forms online or otherwise provide us information in connection with the Service, you agree to provide accurate, complete and true information. You agree not to use a false or misleading name or a name that you are not authorized to use. If we, in our sole discretion, believe that any such information is untrue, inaccurate or incomplete, we may refuse you access to the Service and pursue any appropriate legal remedies.










